What to do with feedback

How many times have you been requested to give feedback to one of your suppliers, providers or employees, to see them do nothing with it? What a waste of your time and brainpower. Why do people continue with doing surveys, focus groups and reviews to solicit feedback, when they know they are likely to do …

Get your personal finances under control

I wrote a blog for SmartCompany awhile back on the importance of getting your personal finances under control in order to be a successful entrepreneur. I believe this is going to become even more important over the next couple of years if valuations start decreasing and capital dries up. The more you feel confident about your …

5 Minutes with Selena Cuffe, co-founder of Heritage Link Brands

We love wine, and we especially love drinking wine that’s changing the world. This month we chatted with Selena Cuffe, the incredibly honest and passionate, co-founder of Heritage Link Brands. A company best known for its internationally renowned, award-winning wines sourced from indigenous, previously disenfranchised producers, around the world. We love having Heritage Link Brands …

Pick up the communication slack, with Slack

If you’re sick of internal email, and spending half your actual day just deleting who-knows-how-many unrelated threads of information that you’ve been copied into every minute, Slack is quite possibly the answer to your prayers. Slack is essentially a team communications tool, it’s instant messaging but comprises of channels, private channels and direct messaging. Channels …